A problem at the door reaches the office the same minute
When a customer refuses a delivery or something comes back on the truck, most offices only find out the next day. Instant Return Alert tells you the moment the driver flags it, so you ring the customer back the same hour, not tomorrow.
£59 per month · no setup fee
From flagged to phoned back
The driver flags it
A return, a shortage or a problem is marked on the delivery note at the door.
The office hears at once
An alert lands with the office straight away, with the note and the reason attached.
You ring back first
You call the customer while it is still fresh, before it becomes a complaint.
Everything included, done for you
Instant alerts
An alert the moment a driver flags a return or a problem, not the next day.
Works with your deliveries
Built onto the same delivery notes your drivers already sign off.
The detail attached
Each alert carries the note, the customer and the reason, ready to act on.
Done for you
We switch it on, set who gets alerted, and test it with your drivers.
All inclusive. Annual option £590 a year, two months free.
- No setup fee, no per-alert charge, no long tie-in
- Alerts to as many office people as you like
- Switched on and tested for you
- First month money-back if it is not catching problems
What does a next-day surprise cost?
Count the returns you hear about late, and what saving the customer is worth.
A customer rung back the same hour is far more likely to reorder than one who waited a day to be heard.
Estimated value per month
£960
Questions
How fast is the alert?
It goes the moment the driver marks the problem at the door.
Who gets the alert?
Whoever you choose in the office. One person or the whole team.
Does the driver do anything extra?
One tap to flag the problem on the note they are already signing.
Does it need the delivery app?
Yes. It works on top of Delivery Sign-Off, on the same notes.
Can I see past alerts?
Yes. Every flagged delivery stays on the record with its reason.
Plain answers
- What does Instant Return Alert do?
- When a customer refuses a delivery or something comes back on the truck, most offices only find out the next day. Instant Return Alert tells you the moment the driver flags it, so you ring the customer back the same hour, not tomorrow.
- What does Instant Return Alert cost?
- £59 per month, all inclusive, with no setup fee and no per-user charge. Annual option £590 a year, two months free.
- Who sets it up?
- We do. Every FloSimple app is set up for you and included in the price, with named support on hand from day one.
- What is the guarantee?
- No setup fee, no long tie-in, and your first month is money-back. You pay month to month and can stop on 30 days notice.
Hear about problems while you can still fix them
Subscribe now and we switch on the alerts, set who receives them, and test the first one with you.
Subscribe now, £59 per month